Last Updated: March 29, 2025

YaXiang Medical Equipment Co., Ltd. ("we," "us," or "our") respects and protects your privacy. This Privacy Policy explains how we collect, use, disclose, process, and protect the information you provide to us through our website.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: such as name, email address, phone number, company name, etc.
• Technical information: such as IP address, browser type, device information, etc.
• Usage data: such as how you use our website, pages visited, etc.

2. How We Use Your Information

We may use the collected information for the following purposes:

• To provide, maintain, and improve our products and services
• To respond to your inquiries, requests, or needs
• To send updates, security alerts, and support messages related to our products
• To conduct research and analysis to improve our website and products
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your personal information in the following situations:

• With your consent
• With our service providers to enable them to provide services to us
• To comply with applicable laws, regulations, or legal processes
• To protect our or others' rights, property, or safety

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of Internet transmission or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

Under applicable data protection laws, you may have the following rights:

• Right of Access: You have the right to obtain a copy of your personal information that we hold
• Right of Rectification: If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request correction
• Right of Erasure: In specific circumstances, you have the right to request the deletion of your personal information
• Right to Restrict Processing: In specific circumstances, you have the right to restrict our processing of your personal information
• Right to Object: You have the right to object to our processing of your personal information
• Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format

7. Use of Cookies

We use cookies and similar technologies to collect and store information about your visits to our website. You can refuse cookies through browser settings, but this may affect certain features of our website.

8. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. When we make significant changes, we will post a notice on the website and update the "Last Updated" date at the top of the policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the following channels:

Email: info@yaxiang.com
Phone: +86 15580823855
Address: 7th Floor, Beidou Building, 569 Dongfanghong Middle Road, High-Tech Development Zone, Changsha, Hunan